Welcome to Chatber — Getting Started Guide

Chatber is a powerful WhatsApp Business SaaS platform that helps you manage customer conversations, automate responses with chatbots, run e-commerce stores over WhatsApp, and broadcast messages to your audience — all from one dashboard.

Step 1: Create Your Account

Visit chatber.com and sign up with your email address. You will receive a verification email — click the link to activate your account. Once verified, you will be redirected to the dashboard.

Step 2: Connect Your WhatsApp Business Account

Navigate to WhatsApp > Accounts from the top menu. Click 'Add Account' and follow the instructions to connect your WhatsApp Business API account. You will need your Phone Number ID, Business Account ID, and a valid Access Token from Meta's Business Manager.

Step 3: Choose a Subscription Plan

Chatber offers four plans: Starter (₹799/mo), Growth (₹1,499/mo), Business (₹2,999/mo), and Enterprise (₹7,999/mo). Each plan includes different limits for subscribers, chat agents, templates, and features. Visit the Subscription page to activate your plan.

Step 4: Import or Add Contacts

Go to WhatsApp > Contacts to start building your audience. You can add contacts manually one by one, or use the bulk upload feature (CSV) available on all plans. Contacts are organized by groups and can be tagged for segmentation.

Step 5: Start Messaging

Open the Inbox to start chatting with your contacts. You can send free-form text messages to contacts who have messaged you within the last 24 hours. For contacts outside the 24-hour window, you will need to use an approved WhatsApp template message.