WhatsApp Integration
Connect and configure WhatsApp Business
4 articlesUsing the Inbox — Real-Time Customer Messaging
The Inbox is your central hub for all customer conversations. It provides a WhatsApp-like chat interface where you or your chat agents can respond to customer messages in real time
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Creating and Managing WhatsApp Templates
WhatsApp templates are pre-approved message formats required for sending messages outside the 24-hour window. Templates must be submitted to Meta for approval before they can be used.
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Broadcasting Messages to Contacts
Broadcasts allow you to send messages to multiple contacts at once. This is useful for announcements, promotions, and updates
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Building Chatbots with the Flow Builder
Chatber's chatbot builder lets you create automated conversation flows that respond to customer messages based on trigger keywords
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